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We’re a small team, and we read every message that comes in.

What we love to hear about

• Corrections. If we’ve gotten something wrong, factually or in nuance, we want to know. We update articles when the evidence updates and when readers catch mistakes.
• Story ideas. Skin concerns you wish were covered, products you wish someone would honestly review, ingredients you’ve been confused about.
• Personal stories. If something we wrote helped you, or — equally usefully — didn’t quite address what you were dealing with, we want to know.
• Questions about specific recommendations. If a product we recommended didn’t work for you, or you want to understand why we picked one over another, ask.

What we can’t help with

We can’t diagnose your skin condition or recommend a specific treatment plan via email. For anything that requires looking at your skin or knowing your medical history, please see a board-certified dermatologist. See our medical disclaimer for the full statement.

For brands

We do not accept sponsored content, paid reviews, “promotional consideration,” guest posts, or link insertions. Please don’t pitch us on any of these arrangements — we’ll politely decline.

If you’d like to send a product for genuine editorial consideration, with no expectation of coverage and no strings attached, you may. We’ll note in any resulting article that the product was provided. We don’t promise to write about anything sent unsolicited.

For substantive press inquiries (new ingredient research, clinical study results we should know about, or news that genuinely affects our readers), please be specific in your subject line and we’ll get back to you.

How to reach us

The fastest way to reach us is by email. Please include a clear subject line — it helps us route messages to the right person and respond more quickly.

Email: [email protected]

We typically respond within 2–5 business days. If you haven’t heard back after a week, your message may have been caught by spam filters — please try again.

What to expect

You will hear back from a real person. We don’t use AI auto-responses, we don’t outsource to chatbots, and we don’t run our inbox through a customer service platform that grades our response time. We read carefully and reply thoughtfully — which sometimes means it takes a few days.

Thank you for reading. We appreciate every reader who takes the time to write in.